Terms of Sale

1. Plugin Licensing

All plugins sold by Cosmic Plugins, unless otherwise stated, are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.

2. Warranty

Plugins sold and distributed by Cosmic Plugins (“our plugins”) are done so in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

Inasmuch as WordPress functions correctly on a clean install of itself, our plugins are guaranteed to function on a clean install of the latest stable version of WordPress. Because the number and variety of plugins is vast and wide, we do not guarantee that our plugins will function with all third-party plugins, themes or browsers of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We assume no responsibility for any data loss as a result of installing or using our plugins. Should conflicts occur with third-party software, we may provide support at our discretion.

3. Support

Cosmic Plugins sells and distributes plugins “as is” and with no implied meaning that they will function exactly as you would like, or that they will be compatible with all third-party components and plugins.

Support for plugins sold and distributed by Cosmic Plugins is only available for those who have an active, paid plugin license.

Support and updates are granted for one year after the original purchase based on the license you have purchased. After one year is completed, the purchaser must renew their license in order to continue receiving support and updates for the items purchased. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active.

Support and updates for the plugin which you purchase from us (“the plugin”) is provided as long as the plugin is actively in development. Should any one of the following occur, Cosmic Plugins will no longer be responsible for providing support for the plugin:

  • The plugin is no longer actively developed as a viable product under Cosmic Plugins.
  • The plugin or the parent company is purchased or bought out by another company.
  • WordPress is no longer actively developed.

Whilst we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.

4. Automatic Updates

Automatic updates are available to license holders who have an active and valid license. Automatic updates are available as long as the license key generated from the purchase is valid and active.

5. Plugin Delivery

After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.

Should you not receive an email containing your information, you can contact us through https://cosmicplugins.com/contact to request your purchase information.

Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.

6. Ownership

All plugins are property of Cosmic Plugins. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.

Our plugins are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.

7. Website & Plugin Content

All content found on this site and throughout the plugin including images, documentation, support queries and any other information is property of Cosmic Plugins and may not be redistributed without permission or consent.

8. Price Changes

Cosmic Plugins reserves the right to modify, change, cancel or upgrade a plugin subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.

9. Refund Policy

We want to ensure that you will be 100% happy with your purchase. If you have any technical questions, please contact us. However, if you feel the product(s) you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.

We have a “30-Day Money-Back Guarantee.” This means that we can issue a full, no-questions-asked refund within 30 days of date of purchase. Please use our contact page to request a refund. We’d love to know where things went wrong, or how we can improve. Please include your order number so we can issue a refund as soon as possible.

Kindly note that we make every attempt to process the refund as quickly as possible. But Stripe, PayPal, or your financial institution can take up to 20 days for the refund to reflect in your bank/card account.

When you receive a refund for a purchased item, that item is no longer eligible for support or updates.

10. Email

Cosmic Plugins may occasionally send you emails related to the purchase of product(s) from our company. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.

11. License Agreement

By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.

12. Severability

If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.