▾ How will I receive updates for my items?
▾ What if I need custom work?
Accounts and Billing
▾ Help, I can’t log in to my account!
▾ What is your refund policy?
▾ Help, I can’t checkout!
▾ Where do I download my purchase?
▾ What is your Support Policy?
▾ What is the license key for?
▾ When does my license expire?
▾ Where can I find my license key?
▾ If I have Live and Testing servers, do I need to activate my license on both sites?
▾ I activated my license on my Testing site, but I need it on my Live site.
Plugins are licensed for one year at a time. After that you may renew your license at a 20% discount to continue updates and support.
▾ What happens if a license is not renewed?
▾ How do I renew my license?
▾ If I renew my license, do I need to also re-download the plugin and install it again?
▾ Will my plugin work with an inactive or expired license?
▾ Can licenses be renewed early or late?
▾ Is there a discount for renewing?
▾ Are there lifetime licensing options?