EDD Support Tickets

Change Colors of The Ticket Status Labels

These are the default colors for the support ticket labels:

EDD Support Tickets Status Labels and Badges

You can change the color of the New ticket label with the following filter. The default color for the New label is purple (#9b59b6). Change that on line 9 to your desired hex or rgb color code.

/**
 * Change EDD Support Ticket label color for new tickets
 * Default is #9b59b6
 */

add_filter( 'eddstix_new_label_color', 'my_eddstix_new_label_color' );

function my_eddstix_new_label_color( $color ) {
	return '#9b59b6';
}

You can change the color of the In Progress ticket label with the following filter. The default color for the In Progress label is green (#26a65b). Change that on line 9 to your desired hex or rgb color code.

/**
 * Change EDD Support Ticket label color for 'in progress' tickets
 * Default is #26a65b
 */

add_filter( 'eddstix_in_progress_label_color', 'my_eddstix_in_progress_label_color' );

function my_eddstix_in_progress_label_color( $color ) {
	return '#26a65b';
}

You can change the color of the Closed ticket label with the following filter. The default color for the Closed label is red (#dd3333). Change that on line 9 to your desired hex or rgb color code.

/**
 * Change EDD Support Ticket label color for closed tickets
 * Default is #dd3333
 */

add_filter( 'eddstix_closed_label_color', 'my_eddstix_closed_label_color' );

function my_eddstix_closed_label_color( $color ) {
	return '#dd3333';
}

You can change the color of the On Hold ticket label with the following filter. The default color for the On Hold label is beige (#daa479). Change that on line 9 to your desired hex or rgb color code.

/**
 * Change EDD Support Ticket label color for 'on hold' tickets
 * Default is #daa479
 */

add_filter( 'eddstix_hold_label_color', 'my_eddstix_hold_label_color' );

function my_eddstix_hold_label_color( $color ) {
	return '#daa479';
}

You can change the color of the Awaiting Reply ticket badge with the following filter. The default color for the Awaiting Reply badge is yellow (#f1c40f). Change that on line 9 to your desired hex or rgb color code.

/**
 * Change EDD Support Ticket label color for 'Awaiting reply' badge
 * Default is #f1c40f
 */

add_filter( 'eddstix_awaiting_badge_color', 'my_eddstix_awaiting_badge_color' );

function my_eddstix_awaiting_badge_color( $color ) {
	return '#f1c40f';
}

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